Reference

How qed42 Handles Your Personal Data

Q: How can I access a copy of the data qed42 holds about me?

Email privacy@qed42.co from the address on your account and request a data export. We will verify your identity, then send you a structured file containing the categories of data we hold and the source of each category within 30 days.

Q: Can I ask qed42 to delete my account and personal data?

Yes. Send a deletion request to privacy@qed42.co. We will close your account and purge personal data within 90 days. Some transaction records may be retained for the period required under applicable Indian financial law before they are removed.

Q: What should I do if I think my account data has been accessed without my permission?

Change your password immediately, then email privacy@qed42.co with the subject line 'Security Concern'. We will investigate login logs within 24 hours, inform you of what we find, and take steps to secure your account without delay.

At qed42, we are clear about what data we collect, why we collect it, and how long we keep it — because your account belongs to you.

Data stored securelyNo third-party sellingYou can request deletionIndia-specific protectionsAccount-level controls

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What This Privacy Policy Covers for You

qed42 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every interaction you have with qed42.co — account creation, deposits via UPI, Paytm or PhonePe, game sessions, customer support conversations, and browsing activity on our site. We collect only the data we need to operate your account, process payments and meet the

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legal obligations that apply where local law permits. We do not sell your data to advertisers or unrelated third parties. Payment processors such as UPI and Paytm receive only the minimum transaction data required to clear your deposit or withdrawal. Retention periods vary by data category:
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account identity data is held for as long as your account remains open; transaction records are kept for the period required by applicable Indian financial regulations.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal data is used, want to request a copy of your information, or need to raise a concern, our privacy support team is here to help. We aim to acknowledge every request within 48 hours and resolve it within 30 days, as required under applicable Indian data protection standards.

Team online

Email Privacy Support

Send your data request or privacy concern to our dedicated address at [email protected]. We handle each request individually and respond with a clear explanation of what action we have taken.

In-Account Help Centre

Log in and open the Help Centre from your account dashboard. Select 'Privacy and Data' from the topic menu to raise a request directly tied to your account, which speeds up verification and resolution.

Postal Address

Write to our registered data controller address if you prefer a formal written request. Full address details are available at the bottom of qed42.co. We treat postal requests with the same priority as digital ones.

HOW WE PROTECT YOU

Data Handling and Account Security at qed42

Security is built into every layer of how we run your account. From the moment you deposit via PhonePe to the moment a withdrawal clears, your financial and…

Encryption in Transit and at Rest

Every byte of personal data — including payment details from UPI and Paytm transactions — is encrypted using TLS in…

Cookie Policy and Your Choices

We use session cookies to keep you logged in, analytics cookies to understand page performance, and no advertising cookies from…

Account Security Controls

Two-factor authentication is available on your qed42 account and we strongly encourage you to switch it on.

Data Retention Schedule

Account identity data is retained while your account is active.

Who We Share Data With

We share data only with payment processors (UPI, Paytm, PhonePe), identity verification partners, and regulatory bodies when legally required.

How to Request Changes or Deletion

Email [email protected] with your account email and the specific change you need — correction of inaccurate data, export of your…

Common Questions About Your Privacy on qed42

Below are the questions we receive most often about data collection, access rights and how your information is used on qed42.co. If your question is not here, reach the privacy team at [email protected] and we will respond within 48 hours.

We collect your name, date of birth, email address, phone number and address for identity verification. When you deposit via UPI, Paytm or PhonePe, your payment provider shares only the minimum transaction data needed to confirm the transfer cleared.

No. We do not sell, rent or trade your personal data to advertisers or unrelated companies. Data is shared only with payment processors and verification partners who are contractually required to protect it and use it only for the stated purpose.

Email [email protected] from the address on your account and request a data export. We will verify your identity, then send you a structured file containing the categories of data we hold and the source of each category within 30 days.

Yes. Send a deletion request to [email protected]. We will close your account and purge personal data within 90 days. Some transaction records may be retained for the period required under applicable Indian financial law before they are removed.

Transaction records from UPI, Paytm and PhonePe are held for as long as Indian financial regulations require, typically several years. After that statutory period, records are permanently deleted from our systems and cannot be restored.

Change your password immediately, then email [email protected] with the subject line 'Security Concern'. We will investigate login logs within 24 hours, inform you of what we find, and take steps to secure your account without delay.

We use session and analytics cookies only — no advertising cookies from external networks. You can adjust cookie preferences via the banner on your first visit or from your account settings. Opting out of analytics cookies does not affect your ability to log in or play.

How qed42 Handles Your Personal Data

Contact Us About Your Data

Email Privacy Support

In-Account Help Centre

Postal Address

Data Handling and Account Security at qed42

Encryption in Transit and at Rest

Cookie Policy and Your Choices

Account Security Controls

Data Retention Schedule

Who We Share Data With

How to Request Changes or Deletion

Common Questions About Your Privacy on qed42

01 What personal data does qed42 collect when I open an account?

02 Does qed42 sell my personal data to third parties?

03 How can I access a copy of the data qed42 holds about me?

04 Can I ask qed42 to delete my account and personal data?

05 How long does qed42 keep my payment history from UPI or Paytm?

06 What should I do if I think my account data has been accessed without my permission?

07 Does qed42 use cookies, and can I opt out?

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